Privacy Policy

Last updated: March 2026

1. Who We Are

Therapy Genius Private Limited ("Therapy Genius", "we", "us") operates the website therapygenius.org and provides pediatric therapy services from our clinic at LIG-26/5, KPHB Phase IV, Kukatpally, Hyderabad, Telangana 500072, India.

For any privacy-related questions, contact us at email@therapygenius.org.

2. What Data We Collect

We collect personal information only when you voluntarily provide it through our appointment inquiry form. This includes:

  • Your name (guardian name)
  • Email address
  • Phone number
  • The type of therapy you are inquiring about
  • A free-text message describing your child's needs

We do not collect any sensitive health or medical data through this website. The information provided is used solely to respond to your inquiry.

3. How We Use Your Data

When you submit the appointment inquiry form, your information is sent directly to our clinic via WhatsApp. We use it to:

  • Respond to your inquiry about therapy services
  • Schedule consultations and appointments
  • Follow up on your child's care needs

We do not use your data for marketing, advertising, or any purpose beyond responding to your inquiry.

4. Cookies and Tracking

We do not use first-party tracking cookies or analytics scripts. We do not run advertising pixels or remarketing tags on this website.

This website uses Google Fonts to load typography. When your browser loads a page, it makes a cross-origin request to Google's servers to fetch font files. This request includes your IP address and browser information, which is governed by Google's Privacy Policy. Google Fonts does not set cookies in your browser.

5. Third-Party Services

We use the following third-party services to operate this website:

  • Netlify — website hosting. Netlify may log IP addresses and request metadata for security and operational purposes. See Netlify Privacy Policy.
  • Sanity CMS — blog content management. Blog content is stored and served via Sanity's platform. See Sanity Privacy Policy.
  • Google Fonts — typography. Cross-origin requests are made to Google servers on page load. No cookies are set in your browser.
  • WhatsApp (Meta) — appointment inquiries submitted via our form are sent to our clinic WhatsApp number. Your data is subject to WhatsApp's Privacy Policy once transmitted.

We do not sell, rent, or share your personal data with any other third parties.

6. Data Retention

Inquiry data transmitted via WhatsApp is retained within our WhatsApp Business account for as long as necessary to fulfill your request and maintain clinical records in compliance with applicable Indian healthcare regulations. You may request deletion at any time by contacting us.

7. Your Rights

Under India's Digital Personal Data Protection Act 2023 (DPDP Act), you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate personal data
  • Request erasure of your personal data
  • Withdraw consent for data processing
  • File a complaint with the Data Protection Board of India

To exercise any of these rights, email us at email@therapygenius.org. We will respond within 30 days.

8. Children's Privacy

Our services are intended for parents and guardians of children. We do not knowingly collect personal data directly from children. All data submitted through our website is provided by adults on behalf of their children.

9. Governing Law

This Privacy Policy is governed by the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023 of India. Any disputes shall be subject to the jurisdiction of courts in Hyderabad, Telangana.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.